Skip to main content

The Utility of Change Management in Workplace Design

By Charles Corley | 03/04/2024

Drawing upon recent successes and the insights Iโ€™ve gained from top designers and strategists; these steps provide a clear and actionable roadmap for companies looking to navigate the complexities of workplace transformation.

#๐‚๐ก๐š๐ง๐ ๐ž๐ฆ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ is key in new workplace design, serving to #๐ฆ๐ข๐ญ๐ข๐ ๐š๐ญ๐ž๐ซ๐ข๐ฌ๐ค by pre-empting resistance, enhance engagement by involving stakeholders, ๐ž๐ง๐ฌ๐ฎ๐ซ๐ž ๐š๐ฅ๐ข๐ ๐ง๐ฆ๐ž๐ง๐ญ ๐ฐ๐ข๐ญ๐ก ๐จ๐ซ๐ ๐š๐ง๐ข๐ณ๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ ๐จ๐š๐ฅ๐ฌ, and support employee well-being by #๐ข๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ข๐ง๐ ๐ก๐ฎ๐ฆ๐š๐ง-๐œ๐ž๐ง๐ญ๐ซ๐ข๐œ design principles.ย 

๐๐ซ๐š๐œ๐ญ๐ข๐œ๐š๐ฅ ๐’๐ญ๐ž๐ฉ๐ฌ ๐Ÿ๐จ๐ซ ๐ˆ๐ฆ๐ฉ๐ฅ๐ž๐ฆ๐ž๐ง๐ญ๐ข๐ง๐  ๐‚๐ก๐š๐ง๐ ๐ž ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ:

  1. ๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ฒ ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญ: Develop a change management strategy that includes clear objectives, timelines, and responsibilities. Include interested individuals from affected departments to be involved in this development if possible.
  2. ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐๐ฅ๐š๐ง๐ง๐ข๐ง๐ : Craft a detailed communication plan that outlines how and when to inform stakeholders about the changes, addressing both the logistical and emotional aspects of the transition.ย 
  3. ๐‚๐ฅ๐š๐ซ๐ข๐Ÿ๐ฒ ๐ญ๐ก๐ž ๐ฐ๐ก๐ฒ: Begin with a thorough description of how the new workplace will align with the companyโ€™s evolving objectives and culture in enhanced ways that reflect the companyโ€™s mission.
  4. ๐‚๐จ๐ง๐ฌ๐ข๐๐ž๐ซ ๐ฉ๐ฎ๐ฌ๐ก ๐š๐ง๐ ๐ฉ๐ฎ๐ฅ๐ฅ ๐ฆ๐ž๐ญ๐ก๐จ๐๐ฌ: ย push out displays, mails, and events to provide information. Provide pull techniques to get user feedback ideas and concerns.
  5. ๐“๐ซ๐š๐ข๐ง๐ข๐ง๐  ๐š๐ง๐ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ: Implement training programs to help employees adapt to new technologies and workflows that will be introduced in the new workspaceย 
  6. ๐…๐ž๐ž๐๐›๐š๐œ๐ค ๐Œ๐ž๐œ๐ก๐š๐ง๐ข๐ฌ๐ฆ๐ฌ: Establish channels for employees to provide feedback on the changes, and use this data to iterate and improve the process. Consider an advanced pilot project and surveys.
  7. ๐‚๐ž๐ฅ๐ž๐›๐ซ๐š๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐‘๐ž๐ข๐ง๐Ÿ๐จ๐ซ๐œ๐ž๐ฆ๐ž๐ง๐ญ: Acknowledge and celebrate milestones and reinforce the reasons behind the change to ensure lasting adoption.

In times of significant organizational transformation, particularly during the design of a new workplace, an effective change management process is invaluable. It provides a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state.

Have you ever seen the transition to a new workplace handled very well? Please share the techniques you have observed.


Share this article
Subscribe for more articles like this

Charles Corley

Director of Organisational Development at M Moser Associates

Mail | LinkedIn

Responses

No Comments yet!

Your Email address will not be published.