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Workplace Wellness Through Technology: Addressing workplace user concerns

By Charles Corley | 03/07/2024

Workplace Wellness Through Technology: addressing workplace user concerns

Creating a healthy workplace can benefit from many new technological tools but their adoption can be challenging. People can have a wide variety of concerns with tech-driven solutions.

How do experts suggest ways in which these valid concerns can be addressed?ย 

Here are a dozen of my top findings for resolving or creating a work-around for concerns:

  1. Healthy Workplaces: Encourage lifestyle changes with rewards and low-cost wellness initiatives like walking meetings. Gauge the impact of wellness on presenteeism with surveys and productivity tools.
  2. Data for Well-Being: Address privacy in health data with robust protocols and anonymization. Personalize wellness programs using data insights and include employee feedback for a holistic view.
  3. Personalization via Data: Balance personalized communication with feedback, ensure technology is accessible, and refine data collection for accurate insights into preferences.
  4. Continuous Improvement: Use clear ROI/VOI metrics and agile program designs. Implement control groups to link improvements to specific wellness programs.
  5. Tech Interfaces for Health: Phase in new technologies with change management, involve employees in tech decisions, and ensure tech simplifies tasks.
  6. Understanding Worker Needs: Complement tech with personal interactions to cover all worker needs and use diverse data collection methods to ensure representation.
  7. Physical and Psychological Well-being: Offer both tech and non-tech personal development options, ensuring data privacy and personal autonomy in setting goals.
  8. Sensors and Feedback: Educate on sensor benefits with opt-in consent, maintain sensor accuracy, and respect privacy with anonymized data collection.
  9. Mobile and Wearable Tech: Provide various wearable options, focus on key health metrics, and ensure technical support for integration into corporate programs.
  10. Data-Driven Design: Involve employees in spatial redesign decisions, continually update demographic data, and partner with design experts for actionable solutions.
  11. Communication Channels: Mix digital and personal communication, offer varied platforms, and use analytics to track and adjust digital communication effectiveness.
  12. Health Culture Design: Implement health-focused changes gradually using change management, develop digital interventions collaboratively, and secure leadership support with evidence of business benefits.

By strategically applying these solutions, companies can address employee concerns and enhance wellness through technology effectively.

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Charles Corley

Director of Organisational Development at M Moser Associates

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